Back to overview
Resolved

High latency retrieving call logs

Jun 26, 2026 at 7:55pm UTC
Affected services
Vapi Call Logs

Resolved
Jun 27, 2026 at 12:48am UTC

We have deployed a fix for this issue and are observing full resolution. All systems are fully operational. Our team will continue to monitor.

Updated
Jun 26, 2026 at 11:03pm UTC

We are continuing our work to deploy this fix across our services. Our next update will be once the fix is successfully deployed everywhere.

Updated
Jun 26, 2026 at 8:51pm UTC

We have identified the root cause of this issue and are working to deploy a fix.

Created
Jun 26, 2026 at 7:55pm UTC

We are investigating reports of high latency when viewing logs within the dashboard. At this time we do not see any impact to call success rate, this issue appears isolated to accessing logs of calls once completed.