Back to overview
Degraded

New Vapi Phone Number creation degraded

Sep 29, 2026 at 5:16pm UTC
Affected services
Vapi Numbers Inbound
Vapi Numbers Outbound

Updated
Sep 29, 2026 at 10:18pm UTC

No change - we are still awaiting confirmation from our upstream provider to restore new number provisioning.

Creating new Vapi phone numbers remains unavailable; existing numbers and imported numbers are unaffected. We will post another update as soon as we have news.

Updated
Sep 29, 2026 at 9:05pm UTC

We are currently working with our upstream provider to restore new number provisioning. Creating new Vapi phone numbers remains unavailable; existing numbers and imported numbers are unaffected. Next update within the hour or as soon as provisioning is restored.

Updated
Sep 29, 2026 at 6:55pm UTC

The team has identified the cause and are actively working on a fix. Creating new Vapi phone numbers remains unavailable; while existing numbers and imported numbers are unaffected.

Created
Sep 29, 2026 at 5:16pm UTC

We're aware of an issue provisioning new Vapi phone numbers - the team is actively looking into it. Calls to existing numbers and importing numbers from other providers are NOT impacted.