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Degraded

Increased 404 Errors Related to Phone Numbers Found

Apr 22, 2025 at 9:58am UTC
Affected services
Vapi SIP

Resolved
Apr 22, 2025 at 11:39am UTC

We have determined the issue and resolved. We will update by noon PST with an RCA.

TL;DR: Adding a new CIDR range to our SIP cluster caused issues where the servers were unable to discover each other.

Created
Apr 22, 2025 at 9:58am UTC

We are seeing an increase in 404 responses for SIP outbound calls.