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Degraded

Call Recordings May Fail For Some Users

Apr 30, 2025 at 5:30am UTC
Affected services
Vapi API
Vapi API [Weekly]

Resolved
Apr 30, 2025 at 6:59am UTC

We have resolved the issue. Will upload RCA 04/30 noon PST.

TL;DR: Recordings weren't uploaded to object storage due to some invalid credentials. We generated and applied new keys.

Created
Apr 30, 2025 at 5:30am UTC

Some users may not receive call recordings due to an issue with our Cloudflare R2 Storage, the team is deploying a fix now