SIP is degraded
Resolved
Jun 25 at 10:28am PDT
We rolled back a version change to our SIP infrastructure earlier today around 10am PT and since then have seen stability.
We will update here with a more complete timeline and RCA tomorrow.
Affected services
Vapi SIP
Updated
Jun 25 at 10:17am PDT
The issue has come up again. We are working with our SIP infrastructure provider to resolve.
Affected services
Vapi SIP
Updated
Jun 25 at 07:35am PDT
We cutover to a previous deployment and are seeing improvement. We are continuing to monitor and will provide an RCA later today.
Affected services
Vapi SIP
Created
Jun 25 at 06:04am PDT
We are investigating an issue with our SIP gateway. We will update this thread with more information.
Affected services
Vapi SIP