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Degraded

Elevated error rates on ElevenLabs Voice requests

Aug 05 at 07:34pm PDT
Affected services
ElevenLabs

Resolved
Aug 05 at 09:14pm PDT

Elevenlabs released a fix and is fully operational now. We are also seeing normal levels, but will continue to monitor.

For impacted users, we recommend implementing Vapi Fallback Plan to automatically failover in the future
https://docs.vapi.ai/voice-fallback-plan

Created
Aug 05 at 07:34pm PDT

ElevenLabs is currently dropping requests due to elevated loads. We're closely monitoring the situation. Some calls using Vapi or Elevenlabs Voices might be degraded.

We recommend switching to Cartesia TTS while this is being resolved.

We recommend leveraging Vapi Fallback Plan to automatically fallback in the future: https://docs.vapi.ai/voice-fallback-plan