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Degraded

Elevated cases of assistant not responding in calls on daily cluster

Sep 03 at 02:56am PDT
Affected services
Vapi API

Resolved
Sep 03 at 03:06am PDT

We have identified the root cause. The problem has been fixed by rolling back a recent deployment on daily.

Created
Sep 03 at 02:56am PDT

We are seeing cases of calls going silent. Either assistant is not responding, causing silence timeouts.