Our STT provider has made a fix on their end and are reporting improvement. We are continuing to monitor while we push out our own improvement: https://status.deepgram.com/incidents/vgsyqxkc67by.

Deepgram has confirmed there is an issue on their end resulting in increased latency that may cause calls to drop.

We are making a change internally to handle the exception properly.

We have found an issue with increased latency from one of our providers which is resulting in call failures.

We are seeing calls being dropped for both daily/weekly channels.