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Degraded

Gladia concurrency limit affected

Nov 17, 2025 at 1:25pm UTC
Affected services
Gladia

Resolved
Nov 17, 2025 at 3:00pm UTC

We have temporarily increased our concurrency limits with provider and working on a long term solution.

Created
Nov 17, 2025 at 1:25pm UTC

We've identified an spike in call ended reasons with: call.in-progress.error-vapifault-gladia-transcriber-failed. Caused due to a concurrency limit with the provider.

While we work on resolving the issue, we recommend switching to another Transcriber.