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Degraded

Deepgram Transcriber Degraded

Dec 10, 2025 at 7:49pm UTC
Affected services
Deepgram

Resolved
Dec 10, 2025 at 8:18pm UTC

Deepgram has resolved the issue, and we're seeing calls go through fine. We will be closely monitoring the issue. We highly recommend setting up transcriber fallbacks to avoid call failures in situations like this.
https://docs.vapi.ai/api-reference/assistants/create#request.body.transcriber.DeepgramTranscriber.fallbackPlan

Created
Dec 10, 2025 at 7:49pm UTC

We're noticing some calls failing with issues with the deepgram transcriber, we're actively monitoring it. In the meantime, we recommend switching to a different transcriber and setting up Transcriber Fallbacks to prevent calls from failing.