Calls are degraded on Daily channel
Updated
Feb 25 at 11:12am PST
We are seeing intermittent failures related to the earlier incident, slightly higher than normal amounts. The team is investigating and will share additional updates here.
Degradation is still limited to daily channel. If you are seeing instability we suggest switching to the weekly channel (in Organization Settings → Channel).
Affected services
Updated
Feb 25 at 08:56am PST
The issue is resolved, the team is monitoring and continuing to work on a fix for the recurrent issue.
Affected services
Updated
Feb 25 at 08:33am PST
We have identified the root cause. We did see the issue spike up again during investigation. The team is working on a fix and will update here.
In the meantime we suggest customers switch to the Weekly channel for more stability.
Affected services
Created
Feb 25 at 07:27am PST
We are seeing calls being dropped on the Daily channel with ended reason "call.in-progress.error-vapifault-worker-died". The team is looking into it and will update here.
Affected services