Back to overview
Degraded

Increased Call Failure Rates

May 12, 2026 at 3:18pm UTC
Affected services
Vapi API
Vapi API [Weekly]

Resolved
May 12, 2026 at 5:03pm UTC

This incident has been resolved. All systems are operating normally

Updated
May 12, 2026 at 4:36pm UTC

The team has identified the issue, scaled the offending service accordingly, and we're starting to see a recovery. We will continue monitoring the situation as it improves.

Updated
May 12, 2026 at 3:53pm UTC

The team is still actively looking into the issue and working on a fix.

Created
May 12, 2026 at 3:18pm UTC

We're seeing an increased rate in call failures and are actively looking into it.