Reactive maintenance on SIP outbound dialing infrastructure, US region
Resolved
Oct 7, 2026 at 4:32am UTC
Maintenance ended
Affected services
SIP Outbound
Updated
Oct 7, 2026 at 4:32am UTC
Maintenance was successfully complete. We verified that all servers are operating normally.
Affected services
SIP Outbound
Created
Oct 7, 2026 at 4:00am UTC
This maintenance period is a reactive patch, as our SIP infrastructure provider will upgrade the web server/API that controls outbound dialing to remediate the root cause of today's incident. Inbound calls are not affected.
When: Tuesday, October 6, 21:00–21:15 PT (04:00–04:00 UTC, Oct 7)
What to expect: This work is not expected to be customer-impacting or noticeable. Outbound calls may briefly stall during the window; any impact should last less than 15 minutes.
Action needed: None
Affected services
SIP Outbound