Maintenance

March 2025
Mar 26, 2025
1 maintenance

Upgrade SIP infrastructure

Maintenance

Resolved Mar 26 at 07:00pm PDT

We are rolling out some major infra changes to our SIP infrastructure that should make it more stable.
There should not be any downtime but could be some cases of call drops that rely on SIP during the infrastructure rollout.

Mar 15, 2025
1 maintenance

NeonDB Scheduled Maintenance: DB endpoing restart

Maintenance

Resolved Mar 15 at 05:00am PDT

Neon is doing scheduled maintenance in our region us-west-2: https://neonstatus.com/aws-us-west-oregon/incidents/01JP2WGPKFV2GDV4QSKV8F8NGP.

This will require a restart of our endpoint that will result in seconds of downtime. We have marked off the block of time in which this restart will likely happen.

Mar 08, 2025
1 maintenance

Kubernetes cluster upgrades

Maintenance

Resolved Mar 08 at 11:00am PST

We're rolling out Kubernetes cluster upgrades for security and reliability.

April 2025
Apr 24, 2025
1 maintenance

Auth DB restart

Maintenance

Resolved Apr 24 at 10:00pm PDT

We will be performing a brief restart of our authentication database to accommodate increased scale. This maintenance is expected to complete within one minute. We appreciate your patience and apologize for any inconvenience.
Should only impact the signin & signup on dashboard. Calls and other APIs will not be impacted by it.

Apr 15, 2025
1 maintenance

Upgrading Weekly API

Maintenance

Resolved Apr 15 at 12:12pm PDT

Upgrade complete

1 previous update

May 2025
May 03, 2025
1 maintenance

Upgrading Weekly Cluster

Maintenance

Resolved May 03 at 08:20pm PDT

Regular upgrades to cluster