Maintenance
Database maintenance
Resolved Nov 07 at 08:00pm PST
We'll be adjusting our database configuration during a brief maintenance window of up to 1 hour. During this period, API requests may experience intermittent delays or errors, but we do not anticipate any significant disruption.
We appreciate your patience and apologize for any inconvenience this may cause.
SIP maintenance
Resolved Nov 07 at 07:00pm PST
We will be performing critical maintenance on our SIP infrastructure. Calls may be impacted during this period.
We appreciate your patience and apologize for any inconvenience this may cause.
Database maintenance
Resolved Nov 08 at 08:19pm PST
We have completed maintenance for our database.
1 previous update
SIP Maintenance
Resolved Nov 08 at 05:44pm PST
We have completed the maintenance and confirmed service is stable.
1 previous update
SIP Database Maintenance
Resolved Nov 10 at 06:00pm PST
We are seeing moderately higher latency on our SIP database (separate from our core application databases) resulting in slightly higher SIP response times (1-1.5 seconds).
We will be performing critical maintenance on our database to remediate this issue.
SIP Maintenance
Resolved Nov 30 at 04:30pm PST
We will be performing critical maintenance on our SIP infrastructure. Calls may be impacted during this period.
We appreciate your patience and apologize for any inconvenience this may cause.
Authentication system maintenance
Resolved Dec 01 at 09:00pm PST
We’re performing a planned resize of our authentication database, which will require a brief restart of the instance.
During this window, users may experience elevated errors when signing in or signing up.
Call functionality will not be affected.
The process is typically completed within one minute.
SIP maintenance
Resolved Dec 12 at 08:00pm PST
We need to perform an upgrade on our SIP servers, which needs a restart of some critical services.
We expect a few seconds of downtime, and the service should recover itself shortly.
Database maintenance
Resolved Dec 22 at 07:00pm PST
We'll be adjusting our database configuration during a brief maintenance window of up to 1 hour. During this period, API requests may experience intermittent delays or errors, but we do not anticipate any significant disruption.
We appreciate your patience and apologize for any inconvenience this may cause.
Database maintenance
Resolved Dec 23 at 11:00pm PST
A continuation of yesterday's maintenance will be completed tonight. We anticipate minimal disruption to services.
We appreciate your patience and apologize for any inconvenience this may cause.
SIP Database Maintenance
Resolved Jan 14 at 10:00pm PST
We need to perform resizing of our existing SIP database. The operation should finish within a few seconds.
SIP maintenance
Resolved Jan 20 at 07:30pm PST
We're doing an upgrade to our SIP database which might cause a few minutes of downtime and instability.