Maintenance
Database maintenance
Resolved Nov 8, 2025 at 4:00am UTC
We'll be adjusting our database configuration during a brief maintenance window of up to 1 hour. During this period, API requests may experience intermittent delays or errors, but we do not anticipate any significant disruption.
We appreciate your patience and apologize for any inconvenience this may cause.
SIP maintenance
Resolved Nov 8, 2025 at 3:00am UTC
We will be performing critical maintenance on our SIP infrastructure. Calls may be impacted during this period.
We appreciate your patience and apologize for any inconvenience this may cause.
Database maintenance
Resolved Nov 9, 2025 at 4:19am UTC
We have completed maintenance for our database.
1 previous update
SIP Maintenance
Resolved Nov 9, 2025 at 1:44am UTC
We have completed the maintenance and confirmed service is stable.
1 previous update
SIP Database Maintenance
Resolved Nov 11, 2025 at 2:00am UTC
We are seeing moderately higher latency on our SIP database (separate from our core application databases) resulting in slightly higher SIP response times (1-1.5 seconds).
We will be performing critical maintenance on our database to remediate this issue.
SIP Maintenance
Resolved Dec 1, 2025 at 12:30am UTC
We will be performing critical maintenance on our SIP infrastructure. Calls may be impacted during this period.
We appreciate your patience and apologize for any inconvenience this may cause.
Authentication system maintenance
Resolved Dec 2, 2025 at 5:00am UTC
We’re performing a planned resize of our authentication database, which will require a brief restart of the instance.
During this window, users may experience elevated errors when signing in or signing up.
Call functionality will not be affected.
The process is typically completed within one minute.
SIP maintenance
Resolved Dec 13, 2025 at 4:00am UTC
We need to perform an upgrade on our SIP servers, which needs a restart of some critical services.
We expect a few seconds of downtime, and the service should recover itself shortly.
Database maintenance
Resolved Dec 23, 2025 at 3:00am UTC
We'll be adjusting our database configuration during a brief maintenance window of up to 1 hour. During this period, API requests may experience intermittent delays or errors, but we do not anticipate any significant disruption.
We appreciate your patience and apologize for any inconvenience this may cause.
Database maintenance
Resolved Dec 24, 2025 at 7:00am UTC
A continuation of yesterday's maintenance will be completed tonight. We anticipate minimal disruption to services.
We appreciate your patience and apologize for any inconvenience this may cause.
SIP Database Maintenance
Resolved Jan 15, 2026 at 6:00am UTC
We need to perform resizing of our existing SIP database. The operation should finish within a few seconds.
SIP maintenance
Resolved Jan 21, 2026 at 3:30am UTC
We're doing an upgrade to our SIP database which might cause a few minutes of downtime and instability.