At ~1:35pm roughly 211 more calls dropped on the Weekly cluster. The team is investigating the matter, but we do not see any on-going degradation of service after 2pm PT.

We will share an incident report update with the full timeline and action items today. Internally, we are working on a more in-depth root cause analysis to understand deeply why our systems failed and what action we will take to make our platform more stable.

The issue is now resolved.

We identified an issue causing a small number of calls to terminate unexpectedly with worker-not-available or worker-died end reasons. A fix has been deployed and error rates are declining. We are continuing to monitor and will provide another update once fully resolved.

We are seeing calls degraded on Weekly channel. The team is looking into the issue and will share updates here.