Previous incidents
Unable to Sign in to the Vapi dashboard via Email Authentication
Resolved Feb 12 at 09:05pm PST
Email authentication for the Vapi dashboard has been restored. Users should now be able to sign in normally using their email credentials.
1 previous update
Calls not showing up on dashboard
Resolved Feb 12 at 10:58am PST
The CDC ClickPipes issue was resolved, and we've confirmed calls made during and after the outage are now appearing in the Vapi dashboard. This issue has now been resolved.
2 previous updates
Elevated Error Rates with Deepgram Transcriber
Resolved Feb 11 at 12:30pm PST
Deepgram had an issue while upgrading their system, which caused 429 errors. They've fixed it and are implementing controls to prevent recurrence.
1 previous update
Api, call execution degradation
Resolved Feb 04 at 06:32am PST
Errors have decreased and the incident has been resolved. We'll post an RCA soon.
2 previous updates