Previous incidents
Dashboard is unavailable
Resolved Oct 16, 2026 at 3:01pm UTC
The issue is resolved and all services have returned to normal.
3 previous updates
docs.vapi.ai is unavailable
Resolved Oct 12, 2026 at 6:03pm UTC
The issue has been resolved upstream and documentation is available once again, we'll continue monitoring to ensure stability.
1 previous update
Degraded performance: SIP BYO trunk creation
Resolved Oct 9, 2026 at 2:47pm UTC
BYO SIP registration has been re-enabled during scheduled maintenanc and we were able to successfully place outbound calls
3 previous updates
SIP Server downtime
Resolved Oct 7, 2026 at 12:09am UTC
There will be reactive maintenance on SIP outbound dialing infrastructure, US region
Status: Scheduled
What is affected: Our SIP infrastructure provider will upgrade the web server/API that controls outbound dialing, as part of remediating the root cause of today's incident. Inbound calls are not affected.
When: Tuesday, October 6, 21:00–21:15 PT (04:00–04:15 UTC, Oct 7)
What to expect: This work is not expected to be customer-impacting or noticeable. Outbound calls may briefly stall duri...
2 previous updates
outbound SIP calls are failing
Resolved Oct 2, 2026 at 12:33pm UTC
The issue has been resolved and calls are completing as expected.
2 previous updates