Maintenance
SIP cluster scaling
Resolved Jan 24, 2025 at 3:40pm UTC
We will be scaling our SIP cluster in the production environment. While we do not anticipate significant disruptions, there may be intermittent issues when creating phone numbers through with "vapi" provider and placing calls to those numbers. Our team will closely monitor the process and address any problems as quickly as possible. We appreciate your patience and understanding during this maintenance period.
Twilio, vonage number and web calls will not be impacted in any capacity.
SIP cluster scaling
Resolved Jan 30, 2025 at 7:00am UTC
We will be retrying our deployment of SIP cluster to make sure we are ready for upcoming scale. There might be some minor disruptions wrt connecting SIP calls, but we will be closely monitoring the situation and complete the migration swiftly.
Kubernetes cluster upgrades
Resolved Mar 8, 2025 at 8:30pm UTC
We're rolling out Kubernetes cluster upgrades for security and reliability.
NeonDB Scheduled Maintenance: DB endpoing restart
Resolved Mar 15, 2025 at 4:00pm UTC
Neon is doing scheduled maintenance in our region us-west-2: https://neonstatus.com/aws-us-west-oregon/incidents/01JP2WGPKFV2GDV4QSKV8F8NGP.
This will require a restart of our endpoint that will result in seconds of downtime. We have marked off the block of time in which this restart will likely happen.
Upgrade SIP infrastructure
Resolved Mar 27, 2025 at 4:00am UTC
We are rolling out some major infra changes to our SIP infrastructure that should make it more stable.
There should not be any downtime but could be some cases of call drops that rely on SIP during the infrastructure rollout.