Maintenance
Upgrading Weekly API
Resolved Apr 15, 2025 at 7:12pm UTC
Upgrade complete
1 previous update
Auth DB restart
Resolved Apr 25, 2025 at 5:05am UTC
We will be performing a brief restart of our authentication database to accommodate increased scale. This maintenance is expected to complete within one minute. We appreciate your patience and apologize for any inconvenience.
Should only impact the signin & signup on dashboard. Calls and other APIs will not be impacted by it.
Upgrading Weekly Cluster
Resolved May 4, 2025 at 4:20am UTC
Regular upgrades to cluster
Weekly cluster maintenance
Resolved Jun 3, 2025 at 8:00am UTC
Weekly cluster is under additional monitoring and maintenance after update. We should have things resolved by tonight
Weekly cluster maintenance
Resolved Jun 3, 2025 at 5:00pm UTC
Maintenance is completed
1 previous update
Weekly cluster call export maintenance
Resolved Jun 25, 2025 at 1:00am UTC
We’re currently performing maintenance on our analytics database. As a result, call exports from the weekly cluster may return blank CSV files until maintenance is complete.
If you run into this issue and need to export data, please temporarily switch your organization’s export setting to daily, then revert back to weekly after exporting.
Maintenance will finish by 6 PM PST today. Thank you for your patience.
Version upgrade for dedicated SIP instances
Resolved Jun 29, 2025 at 12:00am UTC
We are scheduling a 4 hour maintenance window 2025-06-28 1-5pm PT to upgrade the version of our dedicated SIP infrastructure. There may be some disruption to calls during this time.