Maintenance

We need to perform an upgrade on our SIP service. Therefore, the SIP service needs a restart. It should be a quick restart but there might be some disruption with ongoing calls and incoming calls, during the restart.

We are rolling out an important update to our database. Call logs and analytics may be impacted during this period.

We appreciate your patience and apologize for any inconvenience this may cause.

We are rolling out security patches and important updates to our database. This would need a restart of all our database servers.
Restarts are quick but there could be a few seconds of intermittent unavailability.

We will be making changes to our SIP infrastructure which may result in some service degradation, especially for SIP REFER's and outbound calls.