Previous incidents

Oct 15, 2025

Increased 5XXs for a minute

Resolved Oct 15 at 11:31am PDT

We had a restart on our database endpoint leading to a small blip in 500s for api endpoints.

Oct 14, 2025

Worker died errors on calls.

Resolved Oct 14 at 02:00am PDT

We had a small blip on daily channel with call.in-progress.error-vapifault-worker-died errors due to a new daily deployment. We have rolled it back.

Oct 13, 2025

Degradation for inbound twilio calls

Degraded

Resolved Oct 13 at 01:11pm PDT

The issue with twilio inbound calls failing on daily has been resolved. The root cause was connection timeouts on a new egress proxy service.

1 previous update

Call logs not visible on dashboard

Resolved Oct 13 at 12:45am PDT

We detected calls logs not reflecting in the dashboard for some time. This was due to an error while attaching a partition and has been resolved now. Call logs will be populated soon if they were missing.

Previous updates